Helping You Navigate the Claims Process

If your home’s shingle roofing or siding has been damaged, we understand that dealing with insurance companies can be a new and uncomfortable experience for most of our clients. That’s why we’re here to assist you through the entire claims process, explain your options, discuss your concerns, complete a professional installation of a top-notch shingle roofing system, and restore your home. We have extensive experience and are a preferred vendor on major insurance carriers’ lists.

Here’s what you can expect when you work with us:

Step 1: Free Roof Inspection

Call us to schedule a free, no-obligation roof inspection. Our experienced team will come to your property, assess the damage, and provide you with a detailed photo report of the inspection. Our years of experience have trained us to spot damage to shingle roofing that others may overlook.

Step 2: File an Insurance Claim

If there is storm damage to your property, call the Claims Call Center of your insurance company to file a claim. Let them know that you’ve had your property inspected by a reputable contractor and provide them with the storm date that caused the damage. Our team will guide you on what type of damage you have and how to file your claim.

Step 3: Set an Appointment with Your Adjuster

After you’ve filed your claim, an adjuster should contact you within 24-48 hours to schedule an appointment. We recommend setting the appointment 4 to 5 days out so that we can be there with you. Although we can’t represent you in your insurance claim, we can meet with your insurance adjuster to ensure that all damaged items are addressed at the time of inspection.

Step 4: Review Insurance Paperwork

After the adjuster has inspected the property, you should receive paperwork outlining the damaged items within one to two weeks. Our team will review the documents with you to ensure that all items have been paid for correctly. If there are any discrepancies, we’ll help you explore your options to ensure that you receive the correct “Fair Market Value” pricing you deserve from your insurance company.

Step 5: Contract Signing and Material Selection

Once your total claim value is settled, we’ll meet with you to sign a contract for the work to be completed and help you select the colors and materials for your siding or shingle roofing. The contracted price will be equal to the amount of money allowed by the insurance company and never greater than that amount.

Step 6: The Work Begins!

Most likely, your roof will be the first item on the list. This will be followed by the gutters, windows, and any interior damage. All damages should be completed within a week!

Step 7: Payment and Your Depreciation Check

Once the installation is complete, your ACV (first check) and deductible amount are due. We’ll send a completion invoice to your insurance company to release your recoverable depreciation and any supplements.

Step 8: Final Payment

Once you’ve received your recoverable depreciation check and any supplemental amounts, contact us to schedule a time to collect your final payment. Once paid in full, your file will be sent to warranty processing. You should receive your warranty documents within 2-3 weeks via US Mail.

Call Us for Help with Your Claims Process

At Battle Red Construction, we’re committed to making the claims process as smooth and stress-free as possible for you. Call (832) 732-5764 today to schedule your free inspection for your shingle roofing and exterior and get started on restoring your home!